Children's Hospital of Pittsburgh of UPMC at 4401 Penn Avenue in Pittsburgh, Pennsylvania

Customer Reviews about Children's Hospital of Pittsburgh of UPMC

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  This is borderline for me. Obviously, children's has a huge reputation and they truly do care about the kids in most cases. When my daughter was sick as a newborn they were wonderful with checking in on us (Literally every single hour even at night!). We had to stay 3 days at the time and they were very accommodating. Here is the BUT... It seems like they never do what you want them to do. My daughter suffers from HORRIBLE food allergies and they continue to tell me they will not test her. Every single allergist in the whole world can and do promote allergy tests for foods. We have a breastfeed baby and my wife is amazing at keeping her diet VERY boring. She cut all soy, dairy, and eggs. My daughter still has horrible symptoms from time to time though for no explained reason. God forbid my daughter gets something dangerous from the breast milk. It baffles me they keep saying they cannot test her, when everyone suggests it. I just wonder why they don't do what we truly need. Instead they say its normal for her to scream when she eats certain foods and when there is blood in her stool. I am at a loss for words why they don't just listen to us. Its like we are not educated and not believed, its so weird. We are well educated working people, in fact I just finished my masters degree. We are not just taking advantage, our daughters health is VITAL but its like we keep getting kicked to the curb. I feel like we are just peasants living in a kingdom now with them. They are the kings and make the choices!
  May 16, 2017

  by David DiCaprio
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  We have been to Children’s on many occasions, some overnight. This past visit was to get my son’s arm cast. The ortho nurse practitioner and nurse who cast my son’s arm were polite, professional, and timely. I will say this was a change from past experiences where timeliness was an issue. The reviewer who wrote that they only wait in the ER for 1-1.5 hours max is downright silly. I’ve never waited less than 3 hours when we visit. That said, much of the time taken here is not due to staff incompetence but rather the many checks they are mandated by law to do to ensure the health, safety and welfare of the child they’re treating. It would be nice if this process could be expedited but that’s modern life.
  March 18, 2017

  by Jim H

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